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Heidi Health — Ambient AI in Clinical Practice

Michael Abrahams BSc(Hons) MRCoP — Director & Lead Podiatrist
Michael founded A&A Podiatrists in Radlett over 25 years ago. With a calm, professional approach, he combines hands-on care with thoughtful use of technology to improve both outcomes and clinician wellbeing.

Heidi Health is a clinical-grade Ambient AI tool that listens during consultations, removes irrelevant conversation, and produces high-quality notes and patient communications using your preferred templates. It can also generate letters, referrals, and treatment summaries in real time. This allows clinicians to remain focused and present during patient interactions.

Key Points

  • Clinical notes are a core part of care, not just admin.
  • Heidi reduces documentation time, enhances clarity, and supports better follow-up.
  • Ambient AI helps clinicians stay present while ensuring high-quality documentation.
  • AI is most powerful when used alongside clinical judgment.

Try Heidi Health

Heidi Health Logo
Essential notes are available under a free tier with unlimited note capture and 10 outputs (e.g. letters) per month.
Full access is available at £49/month per user – a bargain when you consider how much time it saves.
Click here to become a free user and start saving time. (no payment details required).

Using this link provides full access of the complete program for 30 days so you cant try it out. Then it reverts to the free plan unless you decide to upgrade.

If you want some help, just let me know and i can give you a quick guide through.

Compliance and Data Security

  • Complies with GDPR and NHS Digital Tech Assessment Criteria
  • Certified under DCB0129 Clinical Safety standards
  • ISO27001 and Cyber Essentials accredited

Your data remains private and is never used to train the AI.

In Practice

Heidi listens live, drafts structured notes in real time, and lets you approve and edit immediately. It filters out irrelevant discussion and produces clear documentation that can be used for letters, reports, or summaries.

Before: “R/F PF – heel pain worse in morning. NCF. Ball rolling…”
After with Heidi: “Nail care performed. Also reported plantar fasciitis. Trialled orthotics. Laser therapy initiated. Advised to roll ball in the arch. Aftercare and plan provided.”

Feedback from Patients

“Really appreciate the summary emailed within an hour – it helped me understand everything clearly.”

“In one day, Michael achieved more than the last four months — thanks to his professionalism and care.”

Endorsed and Supported

In April 2025, the UK Government officially endorsed Ambient AI use in NHS practice. National trials and feedback from Great Ormond Street Hospital showed:

  • Reduced administrative burden
  • Improved quality of clinical records
  • More focused, meaningful consultations

Start Using It Today

  • Free trial available with no credit card
  • Use templates tailored for podiatry, MSK, GP, physio and more
  • Customise your own or adapt from community templates
  • Use ambiently, via dictation, or by uploading notes
  • Integrates with Cliniko and works standalone

Click here to register your free account

Final Thoughts

  • Save time and reduce after-hours admin
  • Think more clearly, document more effectively
  • Improve communication, compliance and continuity

“I wished for my notes to be clear,
Done quickly, and with less fear.
The genie replied,
‘I’m already inside —
Just speak, and I’ll make it appear.’”

— Chat GPT and Michael Abrahams, Podiatrist, A&A Podiatrists, Radlett